Using the Mail Troubleshooter in WHMThis demo assumes you've already logged in to WebHost Manager.Let's learn how to use the mail troubleshooter feature in WHM.Click the Email link.Then click the mail troubleshooter link.This is where you can test any email address by tracing it's route from this server.Let's trace an email aaddress that would be on this server.Enter an email address in the Email to trace box.Then click Submit.The trace didn't go very far because the email address would be located on this same server.Go back to the mail troubleshooter.Let's enter an email address that we know is not on this server.This time the trace went to a server called smtpin.eastlink.ca and there were no errors in this trace. This email address appears to be working fine.Click the mail troubleshooter link again.This time enter a bogus email address that you know will fail.This time we got an error saying it failed.This is the end of the tutorial. You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM.
How to change an account password in WHMThis demo assumes you've already logged in to WebHost Manager.Now let's learn how to change an account password.You may need to change an account password if it's been forgotten, or if the customer wants it changed for security.Remember that you can tell a customer that they can change their password themselves from their cPanel, so you really should only need to use the WHM password modification tool if it's been forgotten and the customer cannot login to cPanel.Click the Account Functions Link.Then click the Password modification link.Select the account that needs a password change.Then enter a new password for the selected account...... or click the Generate button to generate a new password.To confirm the password, either re-type it or copy and paste it in the Confirm Password window.Make sure to save the new password for your records.When ready, click Change Password.That's it! This is the end of the tutorial. You now know how to change the password of any account in WHM.
How to change your WHM passwordThis demo assumes you've already logged in to WebHost Manager.Now let's learn how to change our WHM admin password.Click the Account Functions link.Then click Password Modification.Remember that the WHM password is the same as the cPanel password for your main account.In this tutorial, our main account is demoreseller.com so let's go ahead and change its password.Enter and confirm a new password...... then click Change Password.That's it! We've successfully changed our main password that's used to login to WHM and cPanel for demoreseller.com.Now let's go try and do something else in WHM.Click List Accounts.Since we've just changed the WHM password, we are required to login again before being able to do anything else in WHM.Login with your new password.We are now logged back in to WHM.This is the end of the tutorial. You now know how to change your WHM password. Remember to keep your password in a safe place. Although you can change the password for any account in WHM, you cannot retrieve a lost password.
How to login to WebHost ManagerIn order to login to WebHost Manager, you must first have your login details including:1) Login IP Address2) Username3) PasswordThis tutorial assumes you already have this information and have navigated to the IP address login page shown here.Since your WHM is a secure environment that only you have access to, you now have to enter your username and password to gain access.Before you login to WHM, you can now select your desire locale (language) as per your needs.To view more available languages, click the 3 dots icon.Enter your username and password, then click Login.That's it! You've successfully logged in to WebHost Manager (WHM), and can now begin setting up new web hosting accounts, creating packages and dozens of other tasks to help you manage your web hosting business.When you're finished with WHM, simply close your browser, or click the logout link.This the end of the tutorial. Be sure to check out all other WHM tutorials to learn how to use the specific features in WHM.
Checking your server status and information in WHMLet's take a look at the server status section of WHM and the two options: Server Information and Service Status.Click the Service Status link.Now click the Server Information link.Here you will find a list of services running in your server and their status whether the services are up or whether they're failing.From the check marks, we see that the services here are all up and running fine.If you see Red Stop box (failing) or Yellow box (about to fail), then more investigation would be needed to find out why and how to get the services back up and running.One of the more important item in this list is the server load. It is good indication of how hard the server is being run. If the load gets much above 1.00 multiplied by the number of CPU cores in your server, the server may be overloaded and you should address this with your server administration.Here at the bottom of the list of services, is a list of your hard drive partitions and how much storage space is being used by each. It is typically the /home directory where all the hosting account files are located, so your should ensure there's lots of space available here.On the server information page, you can see the complete details of your server.In this case, the server has 2 processors each running with 16MB cache since its a VPS.The server has 3.8 GB of RAM.This demo assumes you've already logged in to WebHost Manager.It has one hard drive named vda1, which is a 60GB drive.You can see a breakdown of how the 3.8GB of RAM is being used here.Finally, a detailed breakdown of the hard drive partitions is shown here at the bottom of the page.This is the end of the tutorial. If you ever have problems with the service you get from your server, you should return to the server status section to see where the problems may be occuring.
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