How to upgrade/downgrade an account in WHMClick the Account Functions link.Then click Upgrade/Downgrade an Account.This demo assumes you've already logged in to WebHost Manager.Upgrading or downgrading an account uses account packages. In other words, we're simply going to assign a different packge to one of the accounts in WHM.Select the account you wish to upgrade...Now let's learn how to upgrade (or downgrade) an account in WHM.The account is currently set up as a silver package as shown here.Click the Modify button.Note the demoreseller appended to the begining of the package name. that is the username of this WHM reseller plan's main account, and indicates that the silver package was create solely for the use of this reseller plan.The packages listed here at the top (without demoreseller in front) are global packages created by the root user fo this server.Let's upgrade this account... select the new package...... then click the Upgrade/Downgrade button.That's it! The account has been upgraded to the new package.This is the end of the tutorial. You now know how to upgrade or downgrade an account in WHM.
Using the Feature Manager in WHMThis demo assumes you've already logged in to WebHost Manager.Now let's learn about the Feature Manager and how you can use it help create hosting accounts.Click the Packages link.Then click Feature Manager.Feature manager let's you assign a custom set of features to a specific package.The first thing we must do is Add a feature list name.This is a list of the features available in cPanel. We can either select all the features or can configure it as per our needs.We will select all the features.Now, Let's go ahead and configure the feature list as per your needs.When finished , scroll down and click Save button.That's it! we've just created a custom feature list.You can always edit a feature list later.In order to use the feature list we created, it must be linked to a specific package.Click the Packages link.Then click Edit a Package.Select a package, then click Edit.Click Feature list drop down and select the feature list we created.Then click to Save your changes.That's it! Now, any time we create a hosting account and assign it the silver package, the account will only have those features available to it that we assigned when we created our custom features list.This is the end of the tutorial. You now know how to use the feature manager tool in conjuction with account packages to limit the availability of features to certain accounts.
Using the Mail Troubleshooter in WHMThis demo assumes you've already logged in to WebHost Manager.Let's learn how to use the mail troubleshooter feature in WHM.Click the Email link.Then click the mail troubleshooter link.This is where you can test any email address by tracing it's route from this server.Let's trace an email aaddress that would be on this server.Enter an email address in the Email to trace box.Then click Submit.The trace didn't go very far because the email address would be located on this same server.Go back to the mail troubleshooter.Let's enter an email address that we know is not on this server.This time the trace went to a server called smtpin.eastlink.ca and there were no errors in this trace. This email address appears to be working fine.Click the mail troubleshooter link again.This time enter a bogus email address that you know will fail.This time we got an error saying it failed.This is the end of the tutorial. You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM.
How to change an account password in WHMThis demo assumes you've already logged in to WebHost Manager.Now let's learn how to change an account password.You may need to change an account password if it's been forgotten, or if the customer wants it changed for security.Remember that you can tell a customer that they can change their password themselves from their cPanel, so you really should only need to use the WHM password modification tool if it's been forgotten and the customer cannot login to cPanel.Click the Account Functions Link.Then click the Password modification link.Select the account that needs a password change.Then enter a new password for the selected account...... or click the Generate button to generate a new password.To confirm the password, either re-type it or copy and paste it in the Confirm Password window.Make sure to save the new password for your records.When ready, click Change Password.That's it! This is the end of the tutorial. You now know how to change the password of any account in WHM.
How to change your WHM passwordThis demo assumes you've already logged in to WebHost Manager.Now let's learn how to change our WHM admin password.Click the Account Functions link.Then click Password Modification.Remember that the WHM password is the same as the cPanel password for your main account.In this tutorial, our main account is demoreseller.com so let's go ahead and change its password.Enter and confirm a new password...... then click Change Password.That's it! We've successfully changed our main password that's used to login to WHM and cPanel for demoreseller.com.Now let's go try and do something else in WHM.Click List Accounts.Since we've just changed the WHM password, we are required to login again before being able to do anything else in WHM.Login with your new password.We are now logged back in to WHM.This is the end of the tutorial. You now know how to change your WHM password. Remember to keep your password in a safe place. Although you can change the password for any account in WHM, you cannot retrieve a lost password.
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