What Is Microsoft Sales Copilot What Does It Do
The use of AI-driven processes is exploding. Every time you turn around, software has
gotten more intelligent. Harnessing the power of AI and machine learning is crucial for
staying competitive.Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way
with innovative solutions designed to empower businesses. One such innovation is
Microsoft Sales Copilot.This is a tool poised to reshape the future of business. Next, we'll delve into what
Microsoft Sales Copilot is. As well as how it is revolutionizing the world of sales and
customer insights.
The Birth of Microsoft Sales Copilot
Microsoft Sales Copilot is the latest addition to the company's robust portfolio. It was
officially introduced in July 2023. It represents a significant leap forward in leveraging AI
and machine learning. It’s designed specifically to enhance sales processes and customer
engagement.This groundbreaking tool is built on the foundation of Dynamics 365 Customer Insights.
This is Microsoft's platform for unifying customer data and delivering actionable insights.
The tool combines the capabilities of Customer Insights with AI-driven features. Sales
Copilot offers sales teams a comprehensive and intelligent solution. Both for customer
engagement and relationship management.
What Can Microsoft Sales Copilot Do?Personalized Customer Insights
Personalized customer insights is one of the core features of Microsoft Sales Copilot. It
achieves this by leveraging AI and machine learning to analyze a wide range of data
sources. This includes:• Customer behavior • Buying history • Customer interactionsBy aggregating and processing this data, Sales Copilot saves salespeople time. It can
provide sales professionals with a 360-degree view of their customers. As well as help
them understand preferences, needs, and potential pain points.
AI-Driven Recommendations
10
Sales Copilot doesn't just stop at providing insights. It goes a step further by offering AIdriven recommendations. These recommendations guide sales teams in their interactions
with customers. For example, the tool can suggest things like:• The most appropriate communication channels • Timing for follow-ups • Tailored, client-specific content recommendationsThis level of personalization enables sales teams to engage with customers more
effectively.
Enhanced Collaboration
Collaboration is a cornerstone of successful sales processes. Sales Copilot recognizes this
by facilitating collaboration among team members. It provides a centralized platform
where sales professionals can do things like: • Share customer insights • Discuss strategies • Collaborate on dealsThis improves internal communication. It also ensures sales team alignment in the
approach to engaging with customers.
Predictive Analytics
Predictive analytics is another powerful aspect of Microsoft Sales Copilot. The tool
analyzes historical data and customer behavior patterns. This allows it to predict future
customer actions and trends.This empowers sales teams to make informed decisions. As well as proactively address
customer needs, rather than simply reacting to them.
Seamless Integration
Sales Copilot seamlessly integrates with other Microsoft tools and services. This creates a
unified ecosystem. This integration allows for a smooth flow of data between applications.
It eliminates the need for manual data entry, reducing the risk of errors. It also ensures the
consolidation of all customer interactions and data. Having customer information in one
place makes for easy access and analysis.Cloud Migration Program Besides Sales Copilot, Microsoft also introduced a new cloud migration program. This is in
conjunction with Dynamics 365 Customer Insights. This program aims to simplify the
process of migrating customer data to the cloud. The integration of Sales Copilot with this
11
program further enhances its capabilities. It does this by providing access to a wealth of
cloud-based data.How Does Sales Copilot Benefit Your Business?Microsoft Sales Copilot holds immense promise for businesses across various industries. It
enables sales teams to work more intelligently and efficiently. The tool has the potential to
drive revenue growth and enhance customer satisfaction. Here are some ways in which
Sales Copilot can benefit your business.Improved Customer EngagementPersonalized insights and AI-driven recommendations have many benefits. For one, they
enable sales professionals to engage with customers more meaningfully. This can lead to
higher conversion rates and increased customer loyalty.Streamlined Sales ProcessesThe tool’s predictive analytics and collaboration features can streamline sales processes. It
can make them more efficient and effective. This, in turn, can reduce the time and effort
required to close deals.Data-Driven Decision-MakingSales Copilot provides access to a wealth of customer data and insights. This empowers
businesses to make data-driven decisions. This can lead to better-targeted marketing
campaigns, product development, and customer service strategies.Enhanced Competitive AdvantageBusinesses that leverage Sales Copilot can gain a competitive advantage. It helps them
stay ahead of customer trends and needs. This can be particularly valuable in fast-paced
and competitive industries.Scalability and FlexibilityMicrosoft's cloud-based solutions, including Sales Copilot, offer scalability and flexibility.
This allows businesses to adapt to changing market conditions and customer demands.You Don’t Have to Face the AI Frenzy AloneAI and machine learning are transforming business tools rapidly. This can cause business
owners to worry about falling behind competitors. Article used with permission from The Technology Press.
“9 เหตุผลในการใช้งาน Airplane Mode แม้ว่าคุณจะไม่ได้เดินทางก็ตาม”
Airplane Mode ฟังก์ชั่นนี้คุณคงรู้จักดี และใช่งานตอนอยู่บนเครื่อง หรือในช่วงเวลาที่คุณไม่อยากให้คนมารบกวน แต่ใครจะรู้ว่า Airplane Mode ยังมีข้อดีอีกอย่างน้อย 9 ข้อ คือ1) ประหยัดอายุการใช้งานแบตเตอรี่อันมีค่า2) เพิ่มความเร็วในการชาร์จเเบตได้ประมาณ 4 เท่า
3) ปลีกวิเวกจากการแจ้งเตือนใดๆ
4) ตัดสิ่งรบกวน เพื่อจะโฟกัสเรื่องใดเรื่องหนึ่งได้จริงๆ
5) ป้องกันความผิดพลาดในการเผลอกด
6) ช่วยปลีกวิเวกได้จริงๆ
7) Digital Detox
8) หลีกเลี่ยงรังสีหรือสารเคมีที่เป็นพิษ
9) ช่วยประหยัดการใช้ข้อมูลและงบประมาณ
ถ้าคุณสนใจข้อมูลใดๆ ที่อาจจะช่วยประหยัด หรือเพิ่มประสิทธิภาพให้ SME เรายินดีให้คำปรึกษาค่ะ สามารถติดต่อ Netway Communication ได้ตามช่องทางเหล่านี้
Contact Netway Communication (24x7)
📲: 02 055 1095
📧: support@netway.co.th
👨💻Web chat: [[URL]]/
💙Facebook Messenger: @netway.official https://www.facebook.com/netway.official
💚Add Line ID: @netway https://bit.ly/line-netway#AirplaneMode #ProductivityBoost #WorkflowTips
#TechBalance #DigitalDetox #TechTips9 Reasons to Use Airplane Mode Even If Youre Not Traveling
Most people are familiar with their device’s Airplane Mode. You've probably used it when
jetting off to exotic locations. But did you know that it's not just for globetrotters?That's right! Airplane Mode isn't only for flying; it can be a handy feature for your everyday
life. Here are some top reasons why you should consider toggling it on, even if you're not
traveling.1. Save That Precious Battery LifeWho doesn't want their smartphone battery to last longer? Airplane Mode can be your
secret weapon against those battery-draining apps. The ones that are constantly running
in the background.By switching on Airplane Mode, you effectively shut down all communication functions.
This includes Wi-Fi, cellular data, and Bluetooth. This can be a lifesaver when you're
running low on battery and need your phone to last until you can find a charger. 2. Boost Your Charging SpeedWe've all experienced those moments of panic when our phone's battery is about to die.
We desperately need to charge it ASAP. Well, here's a neat trick: put your phone in
Airplane Mode before plugging it in.Studies show that phones charge about 4 times faster in Airplane Mode. By doing this, your phone won't be wasting power on syncing notifications. Or checking
for updates or connecting to networks. As a result, it will charge up faster, getting you
back in the game in no time.3. A Tranquil Escape from NotificationsLife can get chaotic, and sometimes you need a break from constant pings. Turning on
Airplane Mode grants you the gift of peace and tranquility, even if only for a little while.
You can enjoy some quality "me" time. All without interruptions from social media alerts or
work emails. It's like creating your little digital oasis! 4. Focus Mode: Engaged!We all struggle with staying focused from time to time. Whether it's work, studying, or a
creative project, distractions are everywhere. Airplane Mode can be your go-to tool to
combat those distractions. By cutting off the internet connection, you'll find it easier to
concentrate on the task at hand. So, next time you need to get in the zone, remember to
flip that Airplane Mode switch!5. Prevent Embarrassing MomentsPicture this: You're in an important meeting. Then suddenly your phone starts blaring an
embarrassingly loud ringtone. Oops! And even if the ringer is off, phones often vibrate
when getting a call or notification.Avoid these awkward moments. Use Airplane Mode in situations where silence is golden.
You can still use your phone for notetaking or accessing offline content. But without any
fear of accidental disruptions.6. Roaming Woes, Be Gone!When you're in an area with poor cellular reception, what happens to your phone? It might
tirelessly search for a signal. This can lead to battery drain. Airplane Mode can be a
lifesaver in such situations.By turning it on, you prevent your phone from endlessly searching for a network. This
saves precious battery power. It can also keep you from connecting to a dangerous
network.7. A Digital DetoxSometimes we all need a break from the digital world. It can be to reconnect with loved
ones, enjoy outdoor activities, or simply be present in the moment. Airplane Mode lets you
temporarily disconnect from the online realm. But you still have access to your phone's
offline features.8. Avoid Unwanted RadiationThe jury is still out on any health risks of mobile phone radiation. But some people prefer
to err on the side of caution. Enabling Airplane Mode reduces your phone's radiation
emission. This is because it disables most of the communication features. If you're
concerned about exposure, using Airplane Mode can provide some peace of mind.9. Save Data and MoneyIf you're on a limited data plan, turning on Airplane Mode can help you manage your data
usage. As well as avoiding unexpected charges. It's a smart move. Especially when you're
nearing the end of your billing cycle and don't want to exceed your data limit.Remember, Airplane Mode isn't just for frequent flyers. It's a nifty feature that can enhance
your daily life in various ways. It offers longer battery life and faster charging. As well as
escaping the constant barrage of notifications, it has benefits. Airplane Mode can be your
digital ally in a world that's always connected.So, don't be shy to give it a try, and enjoy this underrated smartphone feature. Even when
your feet are firmly on the ground!Keep Your Smartphone Optimized & SecureDo you need help securing your smartphone from viruses and attacks? Wish you knew
how to use all its features better? Our team of experts can help with training and device
security.Article used with permission from The Technology Press.
“เช็ค 'ความเสี่ยงไซเบอร์' ที่หมกเม็ดในธุรกิจคุณ (2023)”✅ มีโอกาสที่ดีที่ธุรกิจของคุณอาจมีโครงสร้างความปลอดภัยทางไซเบอร์ที่ซ่อนอยู่✅ ถึงเวลาที่จะฉายแสงให้กับอันตรายที่ซ่อนอยู่เหล่านี้แล้ว✅ คุณสามารถดำเนินการปกป้องธุรกิจของคุณจากภัยคุกคามทางไซเบอร์ที่อาจเกิดขึ้นได้ต่อไปนี้คือปัญหาด้านความปลอดภัยทางไซเบอร์ที่พบบ่อยที่สุดที่ SMB ต้องเผชิญ❗ซอฟต์แวร์ล้าสมัย: ฝันร้ายที่ปกคลุมไปด้วยใยแมงมุม❗รหัสผ่านที่อ่อนแอ: กุญแจโครงกระดูกสำหรับอาชญากรไซเบอร์❗Wi-Fi ที่ไม่ปลอดภัย: ประตูผี❗ขาดการฝึกอบรมพนักงาน: ความไม่รู้ที่หลอกหลอน❗ไม่มีการสำรองข้อมูล: หายนะที่เป็นความลับ❗ไม่มีการตรวจสอบสิทธิ์แบบหลายปัจจัย: The Ghoulish Gamble❗ไม่สนใจความปลอดภัยบนมือถือ: โทรศัพท์ผีสิง❗Shadow IT: ความประหลาดใจที่น่าขนลุก❗แผนเผชิญเหตุ: ปลดปล่อยความสยองขวัญต้องการ “มือปราบภัยคุกคาม” เพื่อปรับปรุงความปลอดภัยทางไซเบอร์ของคุณหรือไม่❓อย่าปล่อยให้ธุรกิจของคุณถูกคุกคามโดยภัยคุกคามที่อาจเกิดขึ้นหากคุณสนใจ สามารถติดต่อเราได้ตามช่องทางเหล่านี้Contact Netway Communication (24x7) 📲: 02 055 1095 📧: support@netway.co.th 👨💻Web chat: [[URL]]/ 💙Facebook Messenger: @netway.official https://www.facebook.com/netway.official 💚Add Line ID: @netway https://bit.ly/line-netway#CybersecurityCheck #ProtectYourBusiness #BeCyberSmart #StaySecure #CyberSafetyFirst #CybersecurityDoes Your Business Have Any Cybersecurity Skeletons in the Closet
Let’s dive into a topic that might give you the chills—cybersecurity skeletons in the closet.
You may not have old skeletons hidden away in the basement. But there’s a good chance
of cybersecurity vulnerabilities lurking in the shadows. Just waiting to wreak havoc. Let's get started uncovering threats that could leave your business in danger. Here are
some of the most common cybersecurity issues faced by SMBs.Outdated Software: The Cobweb-Covered NightmareWe get it; updating software can be a hassle. But running outdated software is like inviting
hackers to your virtual Halloween party.When software vendors release updates, they often include crucial security patches. These
patches fix vulnerabilities that hackers can exploit. So, don't let outdated software haunt
your business. Keep everything up to date to ensure your digital fortress is secure.Weak Passwords: The Skeleton Key for CybercriminalsIf your passwords are weak, you might as well be handing out your office keys to cyber
criminals. Using "123456" or "password" as your login credentials is a big no-no. Instead, create strong and unique passwords for all accounts and devices. Consider using a
mix of upper and lowercase letters, numbers, and special characters. Password managers
can be a lifesaver for generating and storing complex passwords securely.As a business owner, you can’t expect your employees to do this naturally. Provide them
with requirements for creating passwords. You can also set up software to force strong
password creation.Unsecured Wi-Fi: The Ghostly GatewayPicture this: a cybercriminal sitting in a parked car. He’s snooping on your business's
unsecured Wi-Fi network. Scary, right? Unsecured Wi-Fi can be a ghostly gateway for
hackers to intercept sensitive data.Ensure your Wi-Fi is password-protected. Make sure your router uses WPA2 or WPA3
encryption for an added layer of security. For critical business tasks consider a virtual
private network (VPN). It can shield your data from prying eyes. Lack of Employee Training: The Haunting IgnoranceYour employees can be your business's strongest line of defense or its weakest link.
Employee error is the cause of approximately 88% of all data breaches.Without proper cybersecurity training, your staff might unknowingly fall victim to phishing
scams. Or inadvertently expose sensitive information. Regularly educate your team about
cybersecurity best practices.Such as: • Recognizing phishing emails • Avoiding suspicious websites 10 • Using secure file-sharing methodsNo Data Backups: The Cryptic CatastropheImagine waking up to find your business's data gone, vanished into the digital abyss.
Without backups, this nightmare can become a reality. Data loss can be due to hardware
failures or ransomware attacks. As well as many other unforeseen disasters.Embrace the 3-2-1 rule. Have at least three copies of your data, stored on two different
media types. With one copy stored securely offsite. Regularly test your backups to ensure
they are functional and reliable.No Multi-Factor Authentication (MFA): The Ghoulish GambleUsing only a password to protect your accounts is asking for trouble. It’s like having
nothing but a screen door at the entrance of your business.Adding MFA provides an extra layer of protection. It requires users to provide extra
authentication factors. Such as a one-time code or passkey. This makes it much harder for
cyber attackers to breach your accounts. Disregarding Mobile Security: The Haunted PhonesMobile devices have become office workhorses. But they can also be haunted by security
risks. Ensure that all company-issued devices have passcodes or biometric locks enabled.
Consider implementing mobile device management (MDM) solutions. These will enable
you to enforce security policies. As well as remotely wipe data and ensure devices stay up
to date.Shadow IT: The Spooky SurpriseShadow IT refers to the use of unauthorized applications within your business. It might
seem harmless when employees use convenient tools they find online. But these unvetted
applications can pose serious security risks.Put in place a clear policy for the use of software and services within your business.
Regularly audit your systems to uncover any shadow IT lurking under cover.Incident Response Plan: The Horror UnleashedEven with all precautions in place, security incidents can still happen. Without an incident
response plan, an attack can leave your business scrambling. Develop a comprehensive incident response plan. It should outline key items. Such as how
your team will detect, respond to, and recover from security incidents. Regularly test and
update the plan to ensure its effectiveness.Need Some “Threat Busters” to Improve Your
Cybersecurity?Don't let cybersecurity skeletons in the closet haunt your business. We can help you find
and fix potential vulnerabilities. As well as create a robust security posture that protects
your business.Article used with permission from The Technology Press.
.png "Microsoft Visio")
.png "VMware")
